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TestimonialsThe following testimonials were written by just some of my happy sellers and buyers. They have all been kind enough to give me permission to show you their correspondence. Their letters and words are very gratifying. It seems that my down-to-earth and honest approach has earned me many friends - I think that's fantastic! My wife and I used Debbie to buy our first home. We were unfamiliar with the process and not sure what to expect. Debbie took time to answer all of our questions, in English and Japanese, and guide us through the process. she gave her honest opinion on properties we looked and pointed out things that we, as first time home buyers, didn't know to look out for. She was always available for questions, even outside of regular hours. Honestly, we could not have asked for a better Realtor and we will definitely come to Debbie for any future purchases. Tyler (April, 2019) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Our family was very fortunate to have had Bruce and Debbie act as our Realtor in the sale of our mother's house. Selling a home can be a very stressful experience for most people, but particularly for elderly clients such as my mother. Added to the stress of selling and moving from a home that she had lived in for over 30 years, she was also very anxious because her command of English was very limited. Therefore, she was constantly worried about how the sale of her house was going. Fortunately, Debbie spoke Japanese and was able to reassure her. I was very impressed with Debbie's very patient and kind manner when dealing with my mother. Bruce was very conscientious and worked extremely hard to sell the house during a very challenging time in the real estate market. He was always available to answer questions and concerns regarding the sale of the house. I appreciated his very approachable manner and patience with my many phone/text calls to him. I was plesantly surprised by how both Bruce and Debbie went out of their way to help me remove many of the large pieces of furniture from the house which I was having a challenging time with. It was completely unexpected, but very appreciated! Both Bruce and Debbie went beyond and above what I expected from them. I would not hesitate to recommend Bruce and Debbie to anyone who is thinking of selling their home - you will be very satisfied with their excellent customer service. Respectfully, June Tsuyuki (November, 2018) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thank you Debbie for helping me and my father sell our home quickly and effortlessly. You were courteous, honest, prompt, and especially understanding of my senior father. You have exceed our expectations in every way and we couldn't have been happier with your services. Your husband's help with his handy work was a pleasant complement too. Thank you again for going above and beyond. Kazuo (Sep 2018) ------------------------------------------------------------------------------------------------------ It is my pleasure to recommend Debbie Matsuura as a real estate agent for your next home purchase. I have known Debbie for the past ten years and she has been an integral part in helping me purchase my second home late 2017. I had lived in New Westminster for almost 20 years and was sceptical moving to a different city. With Debbie’s patience, guidance and knowledge about different geographic locations, I was able to move to another city and found my dream home. Debbie is genuinely interested in understanding my home buying preferences and is highly attentive to the details that matter which meant there was no wastage of time in finding potential homes to view. I have found Debbie to be prompt in responding to my calls/requests and is a master of negotiations who is ethical. Debbie provided the support and confidence that I needed to make the move and to know that everything will work out. Throughout the entire process, Debbie has been very engaging and personable. I am delighted to recommend Debbie Matsuura to anyone looking to purchase their new home. If you would like to discuss my experience or have any questions, please feel free to contact me. Madhu (Nov 2017) --------------------------------------------------------------------------------------------------------------------- We worked with Debbie in 2011 when we purchased our first home. In 2017 Debbie helped us sell that home and was with us when we started the search for a new one. Debbie always worked hard for us, and helped us again, to find the perfect home for our growing family. Debbie has always been honest and fair and is someone we can trust to keep our best interests in mind. We will definitely work with Debbie again! ~Gary & Melissa ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- There are so many realtors in the housing market these days; so how to find a good realtor? I believe it’s important to work with a realtor who’s knowledgeable and experience about the housing market; friendly to work with and responsive to our needs; and, most importantly, someone that is trustworthy and holds high ethical standards. I’m glad that I can always count on Debbie to be my trusted advisor when it comes to the housing market. Debbie always listens to our needs and gives honest opinion and fair suggestions. She will ensure our best interests are taken care of before any other priorities. This is exactly why we work with Debbie multiple times over the last few years and recommend her to our friends whenever someone needs to find a realtor. If you are looking for a realtor, I'd strongly recommend giving Debbie a call. I'm more than confident that Debbie will be able to address your needs and you will enjoy the working relationship with Debbie as much as we did. Cheers, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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We worked with Debbie in 2011 when we purchased our first home. In 2017 Debbie helped us sell that home and was with us when we started the search for a new one. Debbie always worked hard for us, and helped us again, to find the perfect home for our growing family. Debbie has always been honest and fair and is someone we can trust to keep our best interests in mind. We will definitely work with Debbie again! ~Gary & Melissa We’re grateful to have Debbie helped us for both selling the old place and buying our new home. Debbie is always prepared and well organized. When selling the old place, she gave us ideas on how to stage the place and position the market so we managed to sell the place just a few days after we posted the listing. When finding a home, Debbie does not only listen to our needs but also thinks for us and tells us what are important and what should we consider. Every time when we find a listing online that is interesting, we would forward to Debbie and she would help us screen it and let us know her thoughts. For listings that she doesn't have much info on hand, Debbie would went the extra mile, literally, to check out the location in person and give us comments (basically, pre-screen the place for us). With Debbie’s help, we managed to find the perfect place for our family. Thanks, Debbie! Debbie is not only our realtor but also our trusted advisor; as well, a good friend of our family. Norris & Pamela |